My foil balloon has deflated slightly after collection. Is it faulty?
Not necessarily; helium contracts in the cold, so once in a warm environment, the helium should expand and the balloon will look as it should. If it doesn’t, the balloon may be faulty, so contact us for further advice.
Will my foil balloons be OK stored in the car?
I wouldn’t recommend this for several reasons; if the weather is hot, the helium will expand and could cause the balloons to burst. If the weather is cold, prolonged exposure to low temperatures could cause the valve to fail. We always recommend storage inside a building at normal room temperature.
How long will a balloon last?
A foil balloon can last for anything between 5 days or sometimes 5 weeks and beyond. This is because helium is quite a temperamental gas, and will react differently according to the environment the balloon is being kept in.
A latex balloon will only last for 8-12 hours, depending on the manufacturer, and the size to which it has been inflated. However, here at Cardelium, we treat all our latex balloons (where possible) with a special substance which makes them last for days instead of hours, ensuring you get value for money and a great, long lasting, beautiful product.
Is it OK to suck the helium from a balloon to make my voice sound funny?
At the risk of being a killjoy, the answer to this question is without a doubt, NO!
Although you may think this is a harmless and funny thing to do, it’s really not. Helium is an inert, asphyxiant gas which can cause suffocation.
Is it OK to release a helium balloon into the sky?
Here at Cardelium, we are members of the Balloon and Party Industry Alliance (BAPIA), meaning we have to adhere to strict guidelines relating to balloon releases.
Further information can be found by clicking here.
Can we hire our own helium canister from you to inflate our own balloons?
Under normal circumstances, Cardelium would be able to hire out helium canisters and valves to the public. However, due to a worldwide shortage of both canisters and helium, we have suspended this service until further notice. Apologies for any inconvenience this may cause.
If you are using a helium canister to inflate your own balloons, we recommend that all our clients visit the following website and familiarise yourself with the safety and usage guidelines for helium canisters:- http://www.boconline.co.uk/en/sheq/gas-safety/balloon-gas-safety/index.html
What is a latex balloon?
Latex balloons are produced from the sap of the rubber tree. It is collected without harming the tree by using an environmentally safe, age-old process similar to that used for collecting the sap from maple trees for syrup. Because of rubber’s versatility and demand, these tropical rain forest trees are very valuable, highly coveted – and well-protected natural resources. These precious trees play an equally valuable ecological role in the earth’s fragile ecological balance by removing carbon dioxide from the atmosphere which helps prevent global warming.
A latex balloon is made from 100 percent organic material and it’s 100 percent biodegradable. Stress caused by inflation starts this decomposition cycle. Exposure to sunlight accelarates the process – oxygen and ozone continue the molecular attack even in the dark. Deterioration is clearly evident within a few hours – it begins to oxidize or “frost” – and soon the balloon will break apart. Research has shown that under similar conditions latex decomposes as quickly as an oak leaf.
Can I upgrade things within my party package?
Unfortunately not. We deliberated long and hard over what to include in our packages, and what price to charge. We can only offer these discounted products when purchased as one of the packages. Should you want something different, no matter how slight that difference may be, you will need to order them as separate items. Sorry!
I have bought my own balloons, can you inflate them for me?
We can certainly take a look at them for you, and advise on whether or not they are of a good enough quality. Quite often, balloons purchased online are imported from China, and are of inferior quality, meaning they can be a waste of your money and our helium. We do urge all our potential customers to check our website first before ordering from certain online stores, as we have a vast range of balloons in stock, all of which have been CE tested and are safe for resale within the UK.
Where we agree to inflate a balloon, there is a charge which includes the cost of ribbon and a suitable weight. Please ask for our current prices.
I am trying to book the light up numbers but I cannot click on the calendar… what am I doing wrong?
The calendar you see on the product listing is just a visual indicator of whether or not that particular number is available or not. You are not meant to be able to click on it. The main booking calendar appears during checkout. If you read and follow the instructions for booking, the process is relatively straight forward.